FAQ

PAYMENT

All payments made on www.cabcollection.com are secure. We accept PayPal, Visa, Mastercard and American Express. Payments made via bank transfer, check or COD are not accepted. California state residents will be charged sales tax. 

 

SHIPPING

Shipping rates within the USA with the exception of Alaska, Hawaii and Puerto Rico are:
USPS Priority: Free
UPS Next Day Air: $50
For Alaska, Hawaii and Puerto Rico, shipping options are:
UPS Ground: $35
UPS Next Day Air: $60
For Canada:
UPS Ground: $30
International shipping rates vary with quantity and region. All international customers are responsible for paying customs and duties.
Please allow 2-3 business days for all orders to be processed. Email confirmation of your order will be sent once the order is placed.

 

RETURNS

At this time ALL SALES ARE FINALWe urge you to email carly@cabcollection.com with any prior questions or concerns. Please note the measurements and scale of all products before purchasing. In the event of a defect contact carly@cabcollection.com within 48 hours of receiving your bag for a return authorization.

 

SOLD OUT

If the item you are interested in is sold out please email us at carly@cabcollection.com for information regarding a restock. 

 

PRODUCT CARE

All C.A.B. bags are made with the highest quality materials, leathers from Italy, zippers handmade in Los Angeles, denim and canvas fabrics made in the U.S.A. 

For specific questions regarding the care of your bag please contact your local leather goods repair shop or email carly@cabcollection.com

 

GUARANTEE

All C.A.B. products are handmade in California. Your satisfaction is important to us, and we will repair any manufacturing defects in a timely fashion. Many of our leathers are treated and unique and therefore those variations are not seen as defects.